Refund policy

Due to the nature of our products and for sanitary reasons, all sales are final. We do not accept returns or exchanges on: Lace frontals Closures Bundles Custom wigs

You can always contact us for any return question at thepamperdfactory17@gmail.com. 

Local Pickup Option

Pamper’d Factory offers Local Pickup for customers in the area. Pickup Details:

Orders are ready within 1–2 business days

You will receive an email notification when your order is ready

Valid ID and order confirmation are required at pickup

Pickup hours and location details will be sent via email after your order is placed.

Important Notes

Once a package is marked “Delivered,” Pamper’d Factory is not responsible for lost or stolen packages.

We recommend customers track shipments and arrange secure delivery.